How to Pay Your Bill
1. Pay Online
- https://springvilleia.frontdeskgworks.com
- Choose one-time or setup auto-pay
- Instructions to set up your Front Desk account can be accessed here or in the documents section of our website.
Please note: There is a convenience fee for Debit/Credit cards, there is no fee for ACH (electronic check) payments
2. Pay In Person
During Business Hours
- City Hall Offices
- Location: 304 Broadway, Springville, IA 52336
- Phone: 319-854-6428
After Business Hours
- Dropbox: City Hall (slot in front door)
- Location: 304 Broadway, Springville, IA 52336
3. Pay by Mail
- Attention: City of Springville
- Mailing: PO Box 347 Springville, IA 52336
We Accept
- Cash
- Check
- Money Order
- Credit/Debit Card
Thank you for paying on time!
FYIs
- Bills are issued the first of each month and payment is due on or before the 15th of each month.
- Payments received on or before the 15th are on-time.
- Any payment received after the 15th is considered a late payment and is assessed a $15.00 late fee.
- Service may be discontinued 10 days after the due date if no payment is received and no payment arrangement is made.
- In the event the water is shut off, a $50.00 fee for water shut off will be assessed.
New Accounts
Application
To establish a new account with the City of Springville, you will need to submit a complete, signed Utility Application to the City. You can pick up a paper copy at City Hall or you can download the form here to print off at home.
Deposit
A deposit is required for all new rental accounts. Deposits are refundable to the account after services is discontinued.
- Deposit Fee: $150.00
Usage and Rates
Water Rates
- First 2,000 gallons used $16.22 per month (minimum charge)
- Usage over 2,000 - $8.11/1,000 gallons per month
- Water Debt Service Fee $3.30 per month
Sewer Rates
- First 2,000 gallons used $17.06 per month (minimum charge)
- Usage over 2,000 - $9.28/1,000 gallons per month
- Sewer Debt Service Fee $10.00 per month
Solid Waste Rates
- Yard Waste Site $4.50 per month
- Garbage & Recycling $16.75 per month
Monthly Total Base Bill $68.80 + taxes
Non-City Services
Water Quality
Consumer Confidence Reports (CCR)
In compliance with the Safe Drinking Water Act Amendments, the City of Springville Water Department is providing its customers with annual water quality reports in the form of a Consumer Confidence Report (CCR). These reports explain where your water comes from, what it contains, and how it compares to standards set by regulatory agencies.
- 2021 Consumer Confidence Report (covering calendar year 2020)
- Historical Reports are located our Documents Page under the Water Department
Questions
If you have any questions concerning these reports, you may contact Todd Wyman, Public Works, 319-854-6428.
If you have any further questions, comments or suggestions, please attend any of our regularly scheduled City Council meetings held on the 1st and 3rd Monday of every month at 6:00 p.m. in the City Hall Council Chambers located at 304 Broadway Street, Springville, Iowa.